Delivery Infomation
DECEMBER POSTAL STRIKES
Due to the postal strikes there will most likely be a delay receiving your order. We highly recommend that you opt for special delivery as they are priority for Royal Mail. Please remember once your order is in the postal system it is out of our hands, you will receive a tracking number to track your order, we are not responsible for any delays or loss
COVID-19 UPDATE
All items are sent via Royal Mail. Due to the current situation there may be some delays with the Royal Mail postal system, if you are at all concerned and feel there is delay in your order please track your parcel via the Royal Mail website by entering your tracking number.
Polite Note: we cannot track your parcel in any other way than using the same Royal Mail tracking system. You can track your parcel with Royal Mail here https://www.royalmail.com/track-your-item
Jewellery sent 1st class and 2nd class signed for will not be insured. Rebecca Furze Jewellery will not be held responsible for any losses due to the postal system you will not be eligible for a refund or replacement.
If you would like your jewellery fully insured including loss, please opt for special delivery at the checkout.
Delivery
Some items are held in stock however most of Rebecca Furze Jewellery is handmade to order and can take 5-7 business days for silver items and 5-14 business days for Gold Vermeil before dispatch. If you require an item sooner please contact Rebecca Furze Jewellery on the contact page to see if this can be arranged. Please Note: These are estimated times and during busy times such as christmas there maybe a longer delay with handmade to order purchases and can not be guaranteed in time for christmas however please contact us on the contact page if you have any questions in advance with regards to estimated making and delivery times.
Christmas Orders 2022
All Gold vermeil/plated orders or orders of mixed gold and silver must be placed by and including 10th December 2022. All silver orders must be placed by and including 16th December, thereafter only items that are ready made and in stock will be available online. The last postal day for ready made jewellery is the 21st December it is highly recommended that you select the special Delivery option to insure you receive your in time for Christmas from the 21st
UK Delivery
Orders over £100 are eligible for FREE delivery
Items Under £100 choose from the following options:
Royal Mail special delivery - £7.50 (will require a signature upon delivery)
Royal Mail 1st class signed - for £2.99 (will require a signature upon delivery)
*1st & 2nd signed for will not be insured. Rebecca Furze Jewellery will not be held responsible for any lost or damaged packages. You are responsible for tracking your own packages. For fully insured postage please opt for Special Delivery this is recommended for all jewellery but highly recommended for solid gold jewellery and jewellery containing precious stones.
International Delivery
We use Royal Mail International Tracked and Signed for service charged at £12.00 per order. Estimated delivery times are 5-9 working days from date of dispatch depending on your location. Customers are responsible for paying all duties and custom charges.
PLEASE NOTE: we will not be able to send via the international service after 5th December 2022 and until the 2nd January 2023
If you have any questions in advance of placing your order with regards to weather an items is already in stock or if it will have to be made to order please contact us on the contact page.
You will receive your jewellery either in a Rebecca furze presentation jewellery box or drawstring tassel bag, then packaged in a discreet postal box.
Rebecca Furze Jewellery cannot be held responsible for items lost in transit.